Advice for large businesses

This page is a guide to the operational steps involved in implementing eInvoicing for large businesses.

What’s in it for big business?

eInvoicing means businesses no longer need to generate paper-based or PDF invoices that have to be printed, posted or emailed, and buyers no longer need to manually enter these into their financial systems.

It improves accuracy and security, and reduces processing time and speeds up payments.

Key benefits of eInvoicing for large businesses

Stronger requirements for eInvoicing in New Zealand

In November 2024 the Government introduced stronger requirements for eInvoicing  in New Zealand. Businesses can expect eInvoicing to become the norm.

Government introduces stronger requirements for eInvoicing in New Zealand


Building a business case

The Business Case Guidance document provides more detailed information on benefits for large business. It also includes guidance material to assist with developing your internal business case for eInvoicing and gaining executive buy-in to prioritize eInvoicing in your organisation.

Business case guidance document

Read our business case guidance [DOCX, 2.2 MB]

Large business case studies

Check out these large business’ experience with implementing eInvoicing and the benefits they’ve gained

Behind Westpac's latest step

KPMG: one of the first movers to Government’s new invoicing channel

Xero, walking the talk by sending eInvoices to their own clients

Woolworths Group steps up for small business

Videos of BOC Gas and Bunnings Australia eInvoicing experience

These videos were recorded and produced by the Australian Taxation Office and outline the process of implementing eInvoicing at BOC Gas and Bunnings Australia. They describe lessons learnt and benefits experienced that also may be applicable to your organisation.

Watch: eInvoicing fireside chat (Bunnings)(external link) — Australian Tax Office

Watch: eInvoicing fireside chat (BOC Gas)(external link) — Australian Tax Office


Implementing eInvoicing

Is your financial accounting software eInvoicing ready?

Find out whether your accounting or invoicing software can send or receive eInvoices by checking the list of software below.

If your software isn’t listed, it’s still possible that there is eInvoicing capability (or it’s coming soon). Get in touch with your provider to find out more.

If your software isn’t eInvoicing capable

If your current provider isn’t eInvoicing ready, you may be able to get connected to the eInvoicing network through an accredited Access Point Provider. Check the list below.

Access Point Providers are secure gateways that connect businesses and software to the eInvoicing network. All accredited Access Point Providers below have met the Peppol eInvoicing network governance and security requirements.

Implementation resources

Check out these handy resources with information and guidance material to support the implementation of eInvoicing in your organisation.

eInvoicing implementation guide - December 2024 [DOCX, 2 MB]

Technical self service resources [XLSX, 28 KB]

eInvoicing change management guide - December 2024 [DOCX, 1 MB]


Exchanging eInvoices with your trading partners

Your business gains the benefits of eInvoicing when you exchange eInvoices with your trading partners, so you need to let them know you can send and/or receive them.

  • Sending eInvoices to your buyers
  • Receiving eInvoices from your suppliers

Sending eInvoices to your buyers

To start sending eInvoices you’ll need your buyers’ NZBNs (New Zealand Business Number) – add this to each customer record in your accounting or invoice system. The NZBN is the address for eInvoicing (rather than your buyer’s email address) – it’s how the system knows who to send the invoice to.

Check NZBN’s free data matching services.

NZBN services(external link) — New Zealand Business Number

There are thousands of businesses ready to receive eInvoices from you now, with their NZBNs are listed below. The list of registered businesses is published on this website and updated monthly.

New Zealand businesses registered to receive eInvoices

View the list of New Zealand businesses registered to receive eInvoices [XLSX, 17 MB]

The communications toolkit for invoice senders contains communication material you can adapt and use for communicating with your buyers. Included are transition approaches, customer segmentation options and sample communication materials/templates.

Receiving eInvoices from your suppliers

Once your business is ready, let your suppliers know you’d prefer to receive eInvoices than a PDF via email. They’ll need you NZBN (New Zealand Business Number) to send you an eInvoice, and they’ll need to be able to send eInvoices themselves.

Remember – most kiwi businesses have access to software or free eInvoicing portals to send you eInvoices. 

Supplier onboarding resources available to encourage suppliers to send eInvoices to your organisation include:

  • An eInvoicing supplier communications toolkit containing:
    • Supplier analysis tips
    • Sample emails
    • Phone scripts
    • ‘no-touch’ ways to encourage Xero and MYOB suppliers
  • An ‘event in a box’ resource - invite selected suppliers to attend a working session on how to send you eInvoices
  • A ‘how to’ guide to identify suppliers using Xero or MYOB to send you PDF invoices. These suppliers can easily switch to eInvoicing.
Let your trading partners know you're eInvoicing

Image: eInvoicing capable badge.Promote that your business can send or receive eInvoices by downloading the eInvoicing capable badge and adding it to your contracts and email signature.

Guide for using eInvoicing capable badge [PDF, 342 KB]

Download eInvoicing capable badge for email signature [PNG, 45 KB]

Last updated: 13 December 2024